Today’s workforce expects the same level of personalization at work that they enjoy as consumers. But most organizations still rely on outdated intranets, fragmented communication tools, and overwhelming information channels. Employees struggle to find what they need, receive too many irrelevant notifications, and bounce between disconnected systems.
The result? Low engagement, reduced productivity, and a poor overall employee experience.
Learn how hubley and Microsoft Copilot set the stage for personalized employee support and a better employee experience. These systems deliver automated workflows, AI-driven personalization, and a genuinely engaging interface for your team. Here’s everything you need to know about employee experience, and how hubley makes it better.
Why Personalization Matters for Employee Experience
Employees no longer want a one-size-fits-all experience. They expect tailored content, personalized recommendations, and seamless workflows. Here’s why personalization is essential for a modern employee experience:
- Employees expect consumer-grade digital interactions at work
- Personalized tools reduce friction, making information easier to find
- Engaged employees are more productive, more satisfied, and less likely to leave
- Intranets with tailored content improve internal communication and transparency
Modern intranets have shifted from static content repositories to dynamic, AI-powered digital workplaces. Personalization is now a core driver of organizational performance.
Common Communication Challenges in Schools
Enterprises of all sizes face similar challenges when delivering an exemplary employee experience. Schools, in particular, struggle with communication inefficiencies that affect staff, students, and administrators. Common communication issues that diminish the employee experience in schools include:
- Difficulty delivering announcements to the right audience
- Siloed communication happens when different segments of staff use various tools or channels
- A lack of a central resource hub
- Limited engagement for remote or hybrid students
Schools need a communication intranet platform that consolidates resources while delivering targeted updates to the right users at the right time.
The Role of hubley in the Modern Employee Experience
Together, hubley and SharePoint deliver a digital employee experience, or DEX, that your workforce will appreciate. With hubley, you can provide a centralized, customizable, and integrated digital workplace. Here is how hubley stands out:
Built on SharePoint and Microsoft 365
hubley modernizes the traditional SharePoint intranet by making it more intuitive and visually rich. Key advantages of adopting an intranet built on SharePoint include:
- Centralized access to company news, resources, documents, collaboration tools, and policies
- Streamlined communication for hybrid and remote teams that rely on Microsoft 365 daily
- Consistent user experience built on the Microsoft tools employees already know
With hubley, organizations can finally overcome fragmented communication and resource access.
Customizable Dashboards and Experiences
The hubley ecosystem offers customizable dashboards, allowing each user to prioritize the information and insights most relevant to them. Every department, team, or role can have a tailored intranet experience. Here are some customization options available in hubley:
- Department-specific widgets, calendars, and quick links
- Personalized dashboards for HR, IT, operations, and finance
- Role-based content targeting to ensure employees see what’s relevant to their job
- Custom branding and themes aligned with the company identity
Personalization at this level reduces noise and supports a smoother workday for everyone.
Integrated Collaboration Tools
Since hubley is built on SharePoint, it effortlessly integrates with other Microsoft tools, including:
- Teams
- Outlook
- OneDrive
- Planner
- Viva
- Other Microsoft 365 apps
There are plenty of other third-party integration options you can use to build an intuitive workspace for your team.
How Microsoft Copilot Enhances Employee Experience in hubley
Adding Microsoft Copilot to hubley’s intelligent intranet amplifies value by bringing AI-powered assistance and automation into everyday workflows. Here are three ways that hubley delivers a better employee experience:
AI-Powered Knowledge and Search
Employees get frustrated when they have to waste time hunting for documents or sorting through outdated files to find the relevant one. AI-powered knowledge and search features allow employees to ask natural-language questions, saving time and reducing frustration.
When employees use AI-powered search, the technology instantly surfaces relevant documents or intranet pages. The content becomes more discoverable and actionable, saving time and boosting productivity.
For example, one of your employees could ask, “What is our parental leave policy?” Copilot fetches the policy, summarizes it, and provides next steps.
Intelligent Automation and Workflow Support
Copilot reduces administrative burden by automating repetitive tasks, such as:
- Completing forms
- Policy acknowledgement workflows
- Document creation or revision
- Meeting summaries
- Data extraction and summarization
- Drafting emails, announcements, or policy updates
Instead of sorting through different applications, employees receive AI guidance and automated support directly within hubley.
Personalized Insights and Recommendations
Copilot can proactively deliver content and suggestions based on employee needs, such as:
- Onboarding materials for new hires
- HR updates for managers
- Recommended training or learning pathways
- Upcoming deadlines or required actions
- Knowledge they may need based on recent activities
This creates a dynamic, tailored digital workplace that feels truly responsive to each employee.
Benefits of AI-Enhanced Employee Experience
AI-powered tools like hubley and Copilot unlock measurable improvements across your entire organization, including the following:
- Improved engagement and productivity
- Faster access to knowledge and tools
- Stronger alignment between departments
- Reduced frustration and IT dependency
A personalized, AI-enabled employee experience leads to higher job satisfaction and better organizational performance.
Preparing Your Organization for AI-Powered Employee Experience
Before you incorporate artificial intelligence into the employee experience, you need to build the proper foundation. Here are some ways to prepare your workforce:
- Get HR and IT on the same page regarding AI adoption and digital transformation
- Ensure governance and compliance within Microsoft 365, including data retention, permissions, and content lifecycle policies
- Modernize your intranet with hubley to ensure that content is accessible and AI-ready
- Train your team members so they can use Copilot and AI responsibly
- Establish change management practices that support adoption and continuous improvement
Organizations that prepare intentionally see smoother transitions and better AI outcomes. On the other hand, a lack of preparation opens the door to resistance to change and creates friction within your team. The result? A reduced ROI and a prolonged time to value.
Why Choose hubley for AI-Powered Employee Support
hubley stands out as a robust foundation for organizations ready to adopt a modern intranet while embracing the AI capabilities of Microsoft Copilot. Here are the advantages you’ll gain with hubley:
- SharePoint-native and compatible with Copilot
- Our team provides expertise in governance, customization, and user adoption
- The platform is purpose-built for improved employee experience
The hubley platform has been trusted by thousands of organizations across dozens of different niches. We have helped clients in healthcare, education, government, financial services, and more. With hubley, you get a platform that provides structure, customizability, and a user-friendly interface.
Learn how creating a better digital employee experience with hubley can promote retention, engagement, and productivity.
